Data protection regulations

We take the protection of your privacy and the confidentiality of the data that we process in the course of our business activities very seriously. Our privacy policy applies to visitors to our website www.nordparts.lu

Responsible for data processing

The data controller is the entity responsible for how personal data is and will be processed, transmitted and stored.

The publisher of the website also acts as data controller:

NORDPARTS S.à r.l.
4, Route d'Arlon
L - 9180 Oberfeulen

Trade register number: B91534
VAT identification number: LU19784183

The responsible for data processing can be contacted by phone at (+352) 81 93 30 - 1 or by e-mail: info@nordparts.lu.

 

Collected personal data

Technical data

When you browse our website, we may process certain data of a technical nature:

• Browser type and version and screen resolution
• Operating system and type of device (computer, mobile phone, tablet)
• Session statistics
• Navigation flow and clicks
• IP-adress

This data is stored anonymously and does not allow any conclusions to be drawn about your person.

User account

We collect personal data when you create a user account:

• Surname and first name
• Genre
• Company name
• Adress
• E-Mail-Adress
• Telefon number
• IP-adress
• ….

This data is necessary to identify you in our system and to secure access to your user account.

 

Collecting of your personal data

We collect personal data that you voluntarily provide to us, for example by subscribing to our newsletter, filling in contact forms or sending us an email.

We also collect data from your use of the website and its services when you visit web pages and fill in forms.

Use of your personal data

A cookie is a small text file that is stored on your end device (computer, mobile phone, tablet) when you visit a website. With the help of this cookie, the end device can be identified each time the website is visited during the validity period of the cookie.

We use different types of cookies:

Necessary cookies

This type of cookie is essential for the navigation of the website. If these cookies are blocked by the browser, you may not be able to use certain functions of the website. These cookies are sent exclusively by our website.

Preference cookies

These cookies allow us to improve and optimise the functioning of the website by offering you personalised functions (e.g. setting the language displayed). If these cookies are blocked by your browser, you will no longer be able to use the personalised functions. These cookies are sent by our website and by third parties.

Please refer to the list of processors at the bottom of this page to see what types of cookies are sent by third parties.

Analytical cookies

These cookies enable us to compile statistics on the use of our website. This data is essential to improve our website. We assume that we have a legitimate interest in sending analytical cookies and that your prior consent is not required.

Contradiction to cookies

Some of our providers provide opt-out solutions that can be used to block the tracking of their services:

• Google Analytics

Most internet browsers can be set to warn users about attempts to set cookies or to restrict the types of cookies they accept. Please refer to your browser's help topic to find out what options your browser offers.

 

Legal basis

We collect personal data on the following bases:

• To customise and improve our services
• To fulfil the legal requirements
• For our legitimate interest
• To defend our interests in legal proceedings
• For commercial purposes, if we have obtained your permission

 

Duration of storage of your personal data

We do not store personal data for longer than is necessary to fulfil the specific purposes for which the information was collected.

Personal data will be retained for a period of time that is appropriate for each type of data. These retention periods may vary depending on the purpose for which the data is collected:

• legal and contractual retention obligations
• limitation periods within which the data subjects can assert their rights against our company in court
• good practices
• the business objectives of our company

The maximum retention period for personal data is 10 years.

Protection of your personal data

We use various technical and organisational measures to protect your personal data from being disclosed to unauthorised persons.

 

Disclosure to third parties and country of storage of your personal data

For organisational reasons, we may pass on data internally and to various contractors in accordance with the contractual provisions applicable to them.

Some personal data is passed on to processors within the framework of subcontracts. The subcontractors confirmed on 25/05/2018 that they will process the data entrusted to them in accordance with the GDPR (General Data Protection Regulation).

Name and address of the provider	Country of data storage	Type of service	Affected data
Amazon Web Services Inc 410 Terry Avenue North Seattle, WA 98109-5210 USA	Germany, France, Ireland.	Hosting of the website	All data filled in by completing the forms available on the website.
Brevo Sendinblue SAS – Équipe DPO 106 boulevard Haussmann, 75008 Paris, France	France, Belgium	Marketing Automation, Newsletter	COOKIE: user id
Cookiebot (Usercentrics A/S) Havnegade 39 1058 Copenhagen, Denmark	Member States of the European Union	Cookie consent manager	COOKIE: Consent ID
Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043 USA	Member countries of the European Union & USA	Statistical analyses (Google Analytics), social media (Google+), Google fonts	COOKIE: Page views, clicks, technical data of the browser and the device used to connect to the website.

 

Your rights

In accordance with Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify and, if necessary, erase data concerning you. You also have the right to withdraw your consent at any time and, for legitimate reasons, the right to object to the processing of your data.

Please note that some of the above rights may be restricted if we have an overriding interest or legal obligation to continue processing the data.

If you wish to exercise these rights, please contact the data controller using the contact details provided in the form.

You also have the possibility to lodge a complaint with the National Commission for Data Protection, located at 1 Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette.